Your Tape Drives Professionally Repaired

SQS offers several different repair services

Advanced Exchange Service

This is the fastest solution we offer our customers and enables you to have a drive dispatched to you the very same day. The benefits of this service are clear, enabling you to continue backing up without delay or have a drive sent to a remote site to be fitted by an engineer.

24 Hour Service

This service enables us to repair your own drive and return it to you; this can help with Asset traceability and tracking and can also help when repairing library units, unusual devices or simply when stock levels cannot provide for the advanced exchange option.

The 3-5 Day Service

This our standard service and it enables our customers to benefit from discounted pricing for when a fast turn-around is not a critical factor.

No Matter which service you choose, you will get the same high level of quality and long warranty period.

If you have any questions or would like more information, feel free to contact us on 08450 666 222 or send us an email via our priority contact form.

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The most popular question our new customers ask us about our repair service is:

"How can I get my Drive repaired quickly using your 24Hour or 3-5 day service?"

Here's Our Answer:

Having your drive repaired couldn't be easier! Just ship your drive to our repair centre with your contact details and a fault description and we will do the rest!! We can even arrange for our courier to collect the unit from you if you prefer - just ask.

To enable us to provide you with the fastest possible repair service we ask you to fill out a short - easy to complete repair form.

The answers you provide on this form will help our engineers to quickly locate and repair drive faults.

To view the PDF Repair Form please CLICK HERE. (Please Note: you will need Acrobat Reader installed on your computer to open this document. If you do not have Acrobat Reader, you can download it for free here.)

Repair Checklist: