Autoloader Repair Service

Our Autoloader Repair Service

HP Storageworks 1/8 Ultrium LTO1 TAPE AUTOLOADER C9572CB

We offer a fast turnaround on all tape drive repairs and hold a large inventory of stock tape drives for same day dispatch.

Our Autoloader Repair Service centre specialises in the repair of all manufacturer and formats of tape autoloader. From the smallest 6 tape DDS DAT unit to the latest 80 tape LTO6 autoloaders, we will get you back up and running with the minimum of delay.

Each autoloader repair includes fault diagnosis, a full service and is subjected to rigorous testing procedures to manufacturer standards and beyond. This ensures that your autoloader arrives back with you from repair, ready for the demands of a busy back up schedule.

A tape autoloader is a smaller version of a tape library, using a robotic mechanism to load and unload tapes into its drive without the need for manual intervention. Usually autoloaders have only one tape drive and this tape drive is not removable. When tape systems have more than one drive, they are usually then called tape libraries. No matter the number of drives, format or tape slots we can help.

To use our autoloader repair service, download our repair form below to include with your autoloader repair

Why should you trust SQS with your repair?

  • Standard 3-5 day turnaround (faster times available)
  • Longer warranties than ALL of our competitors (1year on all internal/external drives, 6 months on library drives)
  • Advance replacement options available
  • Over 40 years industry experience
  • Huge stocks of LTO drives
  • On-Site repair centre
  • Fully manufacturer trained engineers
  • Our ‘No Fix No Fee’ policy

Autoloader repair service features

  • All Manufacturers and Formats catered for (LTO, SDLT, AIT, DAT, and DLT etc.)
  • Fast turnaround (within 3-5 days as standard)
  • Long warranty for your peace of mind
  • Advance Exchange options available
  • Manufacturer approved parts
  • Extensive testing procedures to manufacturer standards
  • Same Day Delivery available

Benefits to using the Autoloader Repair Service

Autoloader Repair Cup

Quick Turnaround

To provide you with the best possible service and to minimise you or your customers down time, we aim to turn around all repair work within 3 to 5 days. 24 Hour Repair is also available*


Autoloader Repair Cup

Full 1 Years Warranty

We offer up to a full 1 years warranty on most stand alone tape drives as standard and 6 months on library drives and autoloaders


Autoloader Repair Cup

Cost Effective

Maximise ROI by having your autoloaders and libraries repaired and warranted. Ensuring you get the most from your hardware investment.                                             


Autoloader Repair Cup

No Fix No Fee

If your Tape Drive or autoloader cannot be repaired at the standard repair price or is beyond economical repair, we are happy to return it to you at no cost to you.


Advanced Exchange Autoloader Repair Service

This is the fastest solution we offer our customers and enables you to have a drive dispatched to you the very same day. The benefits of this service are clear, enabling you to continue backing up without delay or have a drive sent to a remote site to be fitted by an engineer.

24 Hour Autoloader Repair Service

This service enables us to repair your own drive and return it to you; this can help with Asset traceability and tracking and can also help when repairing library units, unusual devices or simply when stock levels cannot provide for the advanced exchange option.

The 3-5 Day Autoloader Repair Service

This our standard service and it enables our customers to benefit from discounted pricing for when a fast turn-around is not a critical factor.

“How can I get my Autoloader repaired quickly using your 24 Hour or 3-5 day autoloader repair service?”

Having your autoloader repaired couldn’t be easier!

Just ship your unit to our autoloader repair centre with your contact details and a fault description and we will do the rest!! We can even arrange for our courier to collect the unit from you if you prefer – just ask.

To enable us to provide you with the fastest possible repair service we ask you to fill out a short – easy to complete repair form.

The answers you provide on this form will help us quickly process your repair and help our engineers to quickly locate drive faults.

Repair Checklist:
  1. Complete the repair form, print it, sign it and send it with the drive.
  2. Ensure that your drive is securely packaged
  3. Send it to us at: SQS Ltd. 69 Milford Road, Reading, Berkshire, RG1 8LG

To use the Autoloader Repair Service, Download our Repair Form Below

Call us on 08450 666 222 for pricing or complete our repair information form and send it with your faulty tape library to us and we will contact you with a report as soon as it has been through the repair centre.

Please package your tape library carefully. If you require packaging or help with couriers then please contact us.

For More Information

Call Us On 08450 666 222

Looking for Tape media & cleaning tapes?

Dirty and faulty media is one of the leading causes of premature tape drive failure.

Replace your media now, whilst your tape drive is being repaired.​

Looking for LTO Tape media and cleaning tapes? Click here to go to our online store.

SQS are an ISO9001 approved tape drive repair centre
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