Library Repair Service
Each tape library repair includes fault diagnosis, a full service and is subjected to rigorous testing procedures to manufacturer standards and beyond. Thus ensuring that your library or drive is ready for the demands of a busy back up schedule.
We specialise in all makes, models and formats of tape library repair from LTO to AIT. We can repair your tape library or library drive at our On-Site library repair centre. As some libraries are too large to easily ship, we can also send one of our highly trained engineers to site for a field service repair.
We have large stocks of refurbished libraries and library drives available. If you need an advance exchange tape drive or if you want an additional drive or expansion unit to add to your existing library, then please call us now.
To use our tape library repair service, download our repair form below to include with your library repair
Why should you trust SQS with your repair?
- All Manufacturers and Formats catered for (LTO, SDLT, AIT, DAT, and DLT etc.)
- Fast turnaround (within 3-5 days as standard)
- On-site repairs available
- Long warranty for your peace of mind
- Advance Exchange options available
- Manufacturer trained engineers
- Manufacturer approved parts
- Extensive testing procedures to manufacturer standards
- Same Day Delivery available
As standard your library repair and service will include:
- Fault diagnosis and repair
- Deep clean
- Drive recalibration and realignment
- Testing to the strictest manufacturer standards
- Full ‘end of tape’ back-up testing
- Next day courier return
Benefits to using the Library Repair Service
To provide you with the best possible service we aim to turn around all repair work within 3 to 5 days. 24 Hour Repair is also available*
No Fix No Fee
If your tape library or autoloader cannot be repaired at the standard repair price, or is beyond economical repair, we are happy to return it to you at no cost to you.
Maximise ROI by having your autoloaders and libraries repaired and warranted. Ensuring you get the most from your hardware investment.
Full 6 Month Warranty
We offer up to a full 6 months warranty on library drives and autoloaders as standard.
Advanced Exchange Tape library Repair Service
This is the fastest solution we offer our customers and enables you to have a drive dispatched to you the very same day. Thus enabling you to continue backing up without delay or have a drive or other tape library part sent to a remote site to be fitted by an engineer.
24 Hour Tape Library Repair Service
This service enables us to repair your own tape library or library drive and return it to you after just 24 hours in our workshop. This tape library repair service can help with internal Asset traceability & tracking. The 24 hr library repair can also help when stock levels cannot provide for an advanced exchange option.
The 3-5 Day Library Repair Service
This is our standard library repair service and it enables our customers to benefit from discounted pricing when a fast turn-around is not a critical factor. Customers using our 3-5 day library repair service still receive the same long warranty as our other services.
“How can I get my tape library repaired quickly using your 24 Hour or 3-5 day library repair service?”
Having your tape library repaired couldn't be easier!
Just ship your library to our library repair centre with your contact details and a fault description and we will do the rest!! We can even arrange for our courier to collect the unit from you if you prefer – just ask. To enable us to provide you with the fastest possible repair service we ask you to fill out a short – easy to complete repair form. The answers you provide on this form will help us quickly process your repair and help our engineers to quickly locate drive faults.
- Complete the repair form, print it, sign it and send it with the drive.
- Ensure that your drive is securely packaged
- Send it to us at: SQS Ltd. 69 Milford Road, Reading, Berkshire, RG1 8LG
To use the Tape Library Repair Service, Download our Repair Form Below
Call us on 08450 666 222 for pricing or complete our repair information form and send it with your faulty tape library to us and we will contact you with a report as soon as it has been through the repair centre.
Please package your tape library carefully. If you require packaging or help with couriers then please contact us.
For More Information
Call Us On 08450 666 222
Looking for LTO Tape media & cleaning tapes?
Dirty and faulty media is one of the leading causes of premature tape drive failure.
Replace your media now, whilst your tape drive is being repaired.