Inspecting your media regularly will prevent damaged media from breaking your tape drive. Here is a guide to show you how to inspect LTO media for damage and wear and prevent costly LTO Repairs.Continue reading
When the tape drive requires cleaning, the front panel will display the cleaning light. Periodic cleaning is not recommended unless you are experiancing problems. Clean the LTO drive in usual operation only when the cleaning light is displayed.Continue reading
We can even offer you an advance exchange service to help you get backing up again as soon as possible.
Our full 1-year warranty gives you peace of mind that you tape drive will keep on working long after installation and continue to give reliable service.
We keep extensive stocks of new and refurbished tape drives and libraries on the shelf for same day dispatch.
Should we not have a particular part in stock, we have a large broker network enabling us to locate the drive at very competitive pricing usually for next day dispatch.
If your tape drive has problems with a cleaning light appearing, or has just failed to eject an important piece of media, then give us a call and let us help solve the problem for you.
We have many tape drives in stock from DAT and AIT drives right through to the latest LTO5 and LTO6 drives.
Is your tape drive from an LTO library? We have many library ready LTO drives on the shelf ready to ship and of course we offer a 24 hour service for those occasions where you need your own drive repaired and returned in the fastest possible time.
Tape drive repair .com can repair all formats of tape drive. From AIT drives and DAT drives to LTO drives and SDLT drives we cater for all manufacturers and capacities. See below for details of our tape drive repair services.
To use our tape drive repair service, download our repair form below to include with your tape drive repair
As standard your library repair and service will include:
To provide you with the best possible service we aim to turn around all repair work within 3 to 5 days. 24 Hour Repair is also available*
We offer up to a full 1 years warranty on most stand alone tape drives as standard and 6 months on library drives and autoloaders
Maximise ROI by having your autoloaders and libraries repaired and warranted. Ensuring you get the most from your hardware investment.
If your tape library or autoloader cannot be repaired at the standard repair price, or is beyond economical repair, we are happy to return it to you at no cost to you.
This is the fastest Tape Drive Repair solution we offer our customers and enables you to have a drive dispatched to you the very same day. Thus enabling you to continue backing up without delay or have a drive or other tape library part sent to a remote site to be fitted by an engineer.
This service enables us to repair your own tape drive or tape library and return it to you after just 24 hours in our workshop. This tape library repair service can help with internal Asset traceability & tracking. The 24 hr library repair can also help when stock levels cannot provide for an advanced exchange option.
This is our standard tape drive repair service and it enables our customers to benefit from discounted pricing when a fast turn-around is not a critical factor. Customers using our 3-5 day library repair service still receive the same long warranty as our other services.
Just ship your tape drive to our library repair centre with your contact details and a fault description and we will do the rest!! We can even arrange for our courier to collect the unit from you if you prefer – just ask. To enable us to provide you with the fastest possible repair service we ask you to fill out a short – easy to complete repair form. The answers you provide on this form will help us quickly process your repair and help our engineers to quickly locate drive faults.
To use the Tape Drive Repair Service, Download our Repair Form Below
Call us on 08450 666 222 for pricing or complete our repair information form and send it with your faulty tape library to us and we will contact you with a report as soon as it has been through the repair centre.
Please package your tape library carefully. If you require packaging or help with couriers then please contact us.
Dirty and faulty media is one of the leading causes of premature tape drive failure.
Replace your media now, whilst your tape drive is being repaired.